4 Secrets of Effective E-commerce Sites

Posted July 27, 2012
by Justin & Caitlyn Murphy

Secret #1: Keep it simple Navigation. Make it easy for your customers to find the products they are searching for. Using simplified navigation (for instance breadcrumbs like the Apple Store example) gives your customers instant orientation to which page they are viewing and a visual path back. Search. Since approximately 50% of users are search driven - they instantly locate and use the closest search tool - having a search that narrows search results as you type is a great feature. Your results page should effectively and graphically list the results, proving to be simple to understand. Checkout. An easy checkout system or shopping cart can make the buying process smooth and more inviting. For example, it's easiest for me to checkout online with simply my e-mail address as a guest checkout, rather than having to create a new user account at each site I shop at. If yo...

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