25
Episode
THINKING DIFFERENTLY PODCAST
How a Family Business Competes in New York City
Jim Swanson
March 16, 2020

You might not think of relationship building as being a big part of pest control, but Pro Don Pest Management is making a difference to NYC residents and businesses by building trust. This week we welcome Jim Swanson, a partner of YCP since 2013 and currently a part of Pro Don. From roaches and rats to bed bugs and spiders, Jim discusses how rebranding and strong customer relationships have enabled a family-owned business to compete with nationwide corporations in one of the largest cities in the world. Listen now and subscribe for updates!

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About the host
Justin Murphy
PRINCIPAL & CREATIVE DIRECTOR
justin murphy

Justin specializes in creative branding on the web and in print. He has over seventeen years of experience in the industry. Justin's job involves leading client brand initiatives and overseeing creative.

Justin also has experience adjunct teaching on subjects like branding, marketing, entrepreneurship, and web design on the MBA and university undergraduate levels. He also has been a requested conference and event speaker.

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